Terms and Conditions

Welcome to Illumea Skincare, a brand by Sansu International (Pvt) Ltd. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any purchase or using our services.

1. General

• These Terms apply to all users of our website, including visitors, customers, and contributors of content.

• We reserve the right to update or change these Terms at any time. Continued use of our website means you accept the updated Terms.

2. Products & Orders

• All products are described as accurately as possible. However, slight variations in packaging or formulation may occur.

• Placing an order indicates your agreement to purchase products subject to availability.

• We reserve the right to refuse or cancel orders at our discretion, including cases of suspected fraud or incorrect pricing.

3. Pricing & Payments

• All prices are listed in Sri Lankan Rupees (LKR) unless otherwise specified.

• Payments must be made using the available secure payment methods.

• We reserve the right to change prices at any time without prior notice.

4. Shipping & Delivery

• Delivery times are estimates and may vary based on location and courier service.

• We are not responsible for delays caused by external factors beyond our control.

• Risk of loss or damage passes to you once the order has been delivered.

5. Returns & Refunds

• Returns and refunds are handled according to our [Refund Policy].

• Opened or used skincare products cannot be returned due to hygiene reasons.

6. Use of Website

• You agree not to misuse our website, including attempting unauthorized access, spreading harmful software, or engaging in fraudulent activity.

• Content on this site (text, images, logos, product descriptions) is the intellectual property of Illumea Skincare and may not be copied without permission.

7. Limitation of Liability

• Illumea Skincare will not be held responsible for any indirect, incidental, or consequential damages resulting from the use of our products or website.

• While our products are formulated with safe, herbal ingredients, results may vary depending on individual skin types.

8. Governing Law

• These Terms shall be governed by and construed in accordance with the laws of Sri Lanka.

• Any disputes shall be subject to the jurisdiction of the courts of Sri Lanka.

9. Contact Us

For any questions regarding these Terms and Conditions, please contact us at:
📞 +94 [0766503330]
🏢 Sansu International (Pvt) Ltd, 783 / William Gopallawa, Mawatha , Kandy